Good stuff for sure. All six points were solid but a couple were good reminders. I was very recently told that the #1 complaint from clients of lawyers is “radio silence.” As you point out, the engine may be running but when the client doesn’t hear from you they can start to panic. Communication is vital in all relationships and poor communication is often the first step toward broken relationships.

Thanks for the all the good reminders.

An avid reader who writes about arts, culture, literature & other life obsessions. @ennyman3 Look for my books on Amazon

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